Terms of Service

All clients must be 18 years or older.

All services provided are at the artist's sole discretion.

Artwork uses for purposes outside of those described in this document require the artist's written consent.

Artworks with commercial licensing may have their own unique terms. Inquire with the artist for commercial licensing opportunities.

Copyright to all works shall remain solely with the artist.

Clients retain rights to their intellectual property depicted in the artwork.

Unless specifically permitted by a written contract licensing agreement signed by artist and client, none of the artist's artworks, including the original artworks of adoptable character designs, are licensed for commercial use.

Commercial licensing is not retroactively available; all artworks' commercial licensing must be conferred at the time the artwork is ordered.

Do not use, reproduce, or publish the artwork in any external projects.

Do not distribute the artwork in any online or physical marketplace, even for free.

Do not use the artwork as or with NFTs or AI training or generation.

Clients may alter the artwork in any reasonably minor manner (coloring sketches, adding shading etc.), provided the changes are made by the client alone, the watermark remains legible, and the changes do not imply the artist's endorsement.

Digital reproduction for display (icons, etc.) is permitted provided the artwork is credited with a link to the artist's website (sweetchimera.art) and any modifications by the client are indicated.

Physical reproduction of the unaltered work by the client for their own use is permitted but, with the exception of stickers, may not be redistributed.

All prices and payments are in USD.

Work will not begin on an order until payment is received.

Payment is due in advance via Paypal invoice. Payment must be made by the client, not a third party individual.

Price estimates are not binding as prices are subject to change.

Artworks priced $250 USD or greater qualify for the option of a payment plan. Payment plans require a non-refundable initial deposit followed by installments over a set timeframe. Details of the plan must be agreed upon with the artist prior to purchase, and all payments must be completed before the artwork will be delivered.

The client may contact the artist to cancel their order at any time.

Once cancelled, orders cannot be resumed.

Clients will not receive artwork from orders cancelled orders.

The artist retains the right to finalize character designs from cancelled character design custom orders for public sale or personal use.

All premade adoptable and character design sales are final.

Orders that have not yet progressed past the sketch phase are eligible for a 75% refund.

Should the artist cancel a commission due to client misconduct, the artist will issue a 15% refund and bar the client from future services.

Should the artist cancel a commission due to personal reasons, the artist will issue a full refund.

For orders with payment plans, refunds will be applied to installments made up to the time of cancellation, excluding the nonrefundable initial deposit.

Orders that have progressed past the sketch phase, or sketch-based commissions (such as sketchpages) are ineligible for refunds.

Provide the best quality visual references available. Unrendered, lined artworks produce the best results. Written or otherwise unclear references may incur additional fees, be rejected, or impact the quality or accuracy of the artwork.

The artist will not reference AI-generated or copyrighted images.

Artistic and stylistic liberties will be taken unless specified otherwise.

The artist reserves the right to simplify character designs where appropriate at their discretion for compatibility with the medium.

Certain artwork types involve clients receiving WIP images to approve before the artist can proceed. Clients are requested to provide feedback within 24 hours.

Clients are encouraged to draw over WIPs to articulate changes they'd like made.

Additional WIPs are available any time upon request, but may delay the art process.

Three (3) reasonable revisions are permitted prior to the sketch phase’s completion.

Five (5) minor revisions are permitted following the sketch phase. Further invested revisions or those that introduce additional content may incur a fee.

Animated artworks are only permitted two (2) minor revisions total.

The client is entitled to two (2) reasonable revisions of the final artwork, depending on the artwork type and scope of revisions. Each subsequent revision will be billed at 15% of the total price.

Animated works cannot be revised further once completed.

Clients can request artwork be completed by a specific deadline for an additional fee, which varies based on how close the deadline is.

Some artworks cannot be expedited.

By requesting completion by a certain date, clients acknowledge that revisions or requests for work-in-progress approvals may delay the final product. The client concedes that the deadline fee will not be refunded if the deadline is missed due to these factors.

Digital artwork will be delivered to the client's email as watermarked image file(s) in .png format if static and/or .gif format if animated. Resolution is 300dpi in RGB colorspace, unless otherwise specified. The dimensions of the work vary with art type.

Clients are not entitled to anything outside of what was specified and promised in the initial order, including unwatermarked copies, initial sketches, original files, or alternate versions.

For physical artworks or those with physical components, the artist agrees to take reasonable care in delivering the product via mail. The client agrees to pay a fee for shipment prior to the product's mailing. Physical artworks require a valid address and addressee name to be delivered.

The artist reserves the right to freely publicize completed artworks.

Clients may request that their orders be made anonymous if posted to social media.

The artist is willing to delay publicizing an artwork, such as for orders meant as gifts, however the delay in publication may not last more than 6 months from the completion date.